Services - Privacy Policy
TECH 2U Internet Services Pty Limited Privacy Policy

TECH 2U Pty Limited and its various divisions are committed to respecting and protecting your privacy. We've structured our web sites so that, in general, you can visit TECH 2U Internet Services Pty Limited on the Web without identifying yourself or revealing any personal information.

Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with TECH 2U Internet Services Pty Limited.

Once you choose to complete the corporate information on the Marketplace any personal information you provide is considered publicly available over the Internet.

This statement is not applicable to any web sites linked to from TECH 2U Internet Services Pty Limited, which must maintain their own Privacy Statements.

This statement regarding the privacy of the personally identifiable information you provide online covers the five foundation principles of fair information: Awareness, Choice, Accuracy & Access, Security, and Oversight.


Awareness

TECH 2U Internet Services Pty Limited provides this Online Privacy Statement to make you aware of our privacy policy, practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage as part of the Terms and Conditions section.

What we collect

On some TECH 2U Internet Services Pty Limited web sites, you can order products or services, make requests, and register to receive materials. The types of personal information collected at these pages are name, contact and billing information, transaction, and credit card information. On the Marketplace, you supply the personal and business contact information you choose.

In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and more detailed contact preferences.

We will not collect any personal information from you revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, association membership, or details of health, disability or sexual activity or orientation. Exceptions to this include:

  • where you have given express consent to TECH 2U Pty Limited to do so;
  • where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health;
  • the use is authorised by law or reasonably necessary to enforce the law; or
  • when the information is necessary for the establishment, exercise or defence of a legal claim.

How we use your personal information

TECH 2U Internet Services Pty Limited uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on service and benefits, and to personalize our web sites for you. Credit card numbers are used only for payment processing and are not retained for other purposes.

From time to time, we may also use your information to contact you to provide you with technical or special offer information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out of receiving such direct marketing or technical updates. We will also follow local requirements, such as allowing you to opt in before receiving unsolicited contact, where applicable.


Who we share it with

TECH 2U Internet Services Pty Limited will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with other TECH 2U Internet Services Pty Limited entities and/or business partners who are acting on our behalf for the uses. Such TECH 2U Pty Limited entities and/or business partners, including those in other countries, are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements.

Data collected online may also be combined with information you provide when making other contact with TECH 2U Internet Services Pty Limited.

If we wish to use any of this personal information, information or data for any purpose other than those specified above, we will not do so unless we have your express consent to do so.

Exceptions to this include:

  • where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health;
  • where TECH 2U Internet Services Pty Limited suspects that unlawful activity is or has been engaged in and uses the personal information, information or data to investigate the suspected unlawful activity; or
  • the use is authorised by law or reasonably necessary to enforce the law. These uses may include where TECH 2U Internet Services Pty Limited is required to provide information in response to subpoenas or warrants or other legal processes including requests from the Australian Stock Exchange.

Sending of Data Overseas

TECH 2U Internet Services Pty Limited does not send information overseas as part of its normal operations.

We may however need to log a fault call on your behalf with any of a number of Telecommunication network operators in Australia.

You acknowledge that we have no control over where those operators maintain their call or service centres, either in Australia or overseas. Some of those operators use countries such as India, Malaysia, Pakistan and Singapore to maintain their call centres.

In order to protect your information TECH 2U Internet Services Pty Limited will only forward the minimum basic details required for them to provide the service that you require.

Choice

TECH 2U Internet Services Pty Limited will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. As previously stated, we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct materials (technical, marketing or other) from us and we will do everything we can to honor such requests. Local country laws and policies are applied where they differ from those in the Australia.

Your permission is always secured first, should we ever share your information with third parties that are not acting on our behalf and governed by our privacy policy.


Advertisements and Advertisers

TECH 2U Internet Services Pty Limited has selected advertisers to deliver suitable advertisements to appear on the TECH 2U Internet Portal from time to time.

If you choose to visit an advertiser you need to be aware that these advertisers are outside of the TECH 2U network and hence our control and in no way are we able to guarantee or control how they may use your personal information.


Accuracy & Access

TECH 2U Internet Services Pty Limited strives to keep your personally identifiable information accurate. We will provide you with access to your information, including making every effort to provide you with online access to your registration data so that you may view, update or correct your information at the TECH 2U Pty Limited site where it was submitted. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. To access your personally identifiable information, return to the web page where you originally entered it and follow the instructions on that web page. Certain areas of TECH 2U Internet Services Pty Limited's web sites may limit access to specific individuals through the use of passwords and through providing personally data.

Links to third party web sites on the site are provided solely as a convenience to you. If you use these links, you will leave the TECH 2U Internet Services Pty Limited site. TECH 2U Internet Services Pty Limited has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policy. Thus, TECH 2U Internet Services Pty Limited does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do so at your own risk.


Security

TECH 2U Internet Services Pty Limited is committed to ensuring the security of your information.To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use appropriate encryption when collecting or transferring sensitive data.

Oversight

TECH 2U Internet Services Pty Limited at all times will strive to ensure the accuracy of the information it has on file related to our customers.

We will however rely on our customers to keep us informed of changes to contact details.

Other Important Items

Children's privacy

The safety of children is very important to us.

We ask that children under the age of 18 have a parent or guardian verify their membership application with TECH 2U Internet Services Pty Limited. Whilst TECH 2U Internet Services Pty Limited will make every reasonable effort to ensure that children's privacy and other rights are not compromised, it is ultimately the responsibility of parents to monitor their children's Internet usage.



What else you should know about privacy

Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of and access to your own computer.

Please be aware that whenever you voluntarily disclose personal information over the Internet (for example: in discussion forums, via email, or in chat sites) that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet and TECH2U.

For further Privacy information, please refer to The Australian Privacy commissionerís Web Site.


Copyright TECH 2U Internet Services Pty Limited. All rights reserved.
Updated: 20 October 2001 - Document Creation
Updated: 30 May 2009 - Addition of Google Advertisement Section
Updated: 19 July 2013 - Removal of Google Advertising
Updated: 19 July 2013 - Overseas data - new code March 2014
Updated: 1st March 2016 - Change TECH 2U Pty Ltd to TECH 2U Internet Services Pty Ltd
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